Returns / Exchange Policy
If you have received the correct order and are unsatisfied with the fit of them item, we’re happy to accommodate this request within 2 days of receiving. Items must be unworn, unwashed, and undamaged. The customer is responsible for shipping the item back to our store, and the customer will incur the shipping cost. Once we receive the item, you will be refunded within 5 - 7 business days through the method of payment the item was originally purchased.
We currently do not do exchanges. You will have to go through the return process and order a new product.
Cancel Order Policy
Unfortunately since all of our orders are custom and made-to-order, we cannot accept cancellations if the order is already in production.
Most orders go into production 20 hours after purchasing.
Pre-orders are shipped in a delay of 2-3 weeks.
Once your return is authorized and product is received, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.